Introduction
CS Gaming Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.csgaminghub.com (the "Site") or use our services.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect several types of information from and about users of our Site, including:
Personal Information
- Identity Information: First name, last name, username, or similar identifier.
- Contact Information: Email address, telephone number, address, and other contact details.
- Transaction Information: Details about payments to and from you, and other details of products you have purchased from us.
- Steam Information: Your Steam Trade URL and related information necessary to facilitate the delivery of purchased items.
Non-Personal Information
- Technical Information: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Site.
- Usage Information: Information about how you use our Site and services, including your browsing patterns, page views, search queries, clicking patterns, and preferences.
How We Collect Information
We collect information from you in several ways:
- Direct Interactions: Information you provide when you create an account, make a purchase, contact us, or otherwise interact with our Site.
- Automated Technologies: As you navigate through our Site, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
- Third Parties: We may receive information about you from third parties, such as payment processors, Steam API, and other service providers.
How We Use Your Information
We may use the information we collect about you for various purposes, including:
- To provide, maintain, and improve our Site and services.
- To process transactions and deliver purchased items.
- To create and manage your account.
- To communicate with you, including sending order confirmations, updates, security alerts, and support messages.
- To personalize your experience on our Site.
- To analyze usage patterns and improve our Site's functionality.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations.
Disclosure of Your Information
We may disclose your personal information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our customers or others.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information.
- The right to rectify inaccurate or incomplete personal information.
- The right to request the deletion of your personal information.
- The right to restrict the processing of your personal information.
- The right to data portability.
- The right to object to the processing of your personal information.
- The right to withdraw consent at any time.
To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.
Cookie Policy
What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the Site to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
- Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works.
- Functionality Cookies: These cookies enable the Site to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies record your visit to our Site, the pages you have visited, and the links you have followed. We may use this information to make our Site and the advertising displayed on it more relevant to your interests.
Managing Cookies
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, as it will no longer be personalized to you. You may also not be able to use some of our features.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Children's Privacy
Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can delete the information.
International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Site, you consent to the transfer of your information to these countries.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
CS Gaming Hub
49 Smith Squares
East Jade, PO14 4NH
United Kingdom
Phone: +444052962852
Email: privacy@csgaminghub.com
